About LegalSign
LegalSign is a platform that allows you to sign documents electronically with either a simple or advanced electronic signature. This process has an authentication step through facial identification and electronic signature.
LegalSign for being a product of TOC S.A. is certified by the Ministry of Ecocreatory of Chile to be able to issue the advanced electronic signature.
LegalSign is a platform that allows you to sign documents electronically with either a simple or advanced electronic signature. This process has an authentication step through facial identification and electronic signature.
LegalSign for being a product of TOC S.A. is certified by the Ministry of Ecocreatory of Chile to be able to issue the advanced electronic signature.
LegalSign Use
1. Preferably use smartphone to perform authentication.
2. Camera Resolution:
• 720p recommended (1280x720 pixels).
• 480p minimum not recommended (640x480 pixels).
3. Recommended browsers for LegalSign:
• Google Chrome
• Firefox
• Opera
• Safari
4. Minimum internet connection of 2MB stable.
When the document has been signed by all parties, it is sent to those involved a PDF by email.
PDF it is the main format, but you can also upload files in Excel, Powerpoint and Word format smaller than 20MB. LegalSign is responsible for converting them to PDF format.
It is not necessary for all signers to have an account. It is only indispensable for the creator of the document. Signers receive an invitation by email and will need to have their ID card or identity document at hand to sign.
LegalSign allows to have all the signatures that the document requires, as long as the number of signers is configured from the beginning. However, it is paid by signed document, regardless of the number of signatures it carries.
• Login to the LegalSign account
• The first step is to upload the document in PDF, Excel, PowerPoint or Word format; and add the signers.
• Subsequently, the signatories will receive an email with a link to the document.
• Authentication and electronic signature are performed for the signature process.
1. Preferably use smartphone to perform authentication.
2. Camera Resolution:
• 720p recommended (1280x720 pixels).
• 480p minimum not recommended (640x480 pixels).
3. Recommended browsers for LegalSign:
• Google Chrome
• Firefox
• Opera
• Safari
4. Minimum internet connection of 2MB stable.
2. Camera Resolution:
• 720p recommended (1280x720 pixels).
• 480p minimum not recommended (640x480 pixels).
3. Recommended browsers for LegalSign:
• Google Chrome
• Firefox
• Opera
• Safari
4. Minimum internet connection of 2MB stable.
When the document has been signed by all parties, it is sent to those involved a PDF by email.
PDF it is the main format, but you can also upload files in Excel, Powerpoint and Word format smaller than 20MB. LegalSign is responsible for converting them to PDF format.
It is not necessary for all signers to have an account. It is only indispensable for the creator of the document. Signers receive an invitation by email and will need to have their ID card or identity document at hand to sign.
LegalSign allows to have all the signatures that the document requires, as long as the number of signers is configured from the beginning. However, it is paid by signed document, regardless of the number of signatures it carries.
• Login to the LegalSign account
• The first step is to upload the document in PDF, Excel, PowerPoint or Word format; and add the signers.
• Subsequently, the signatories will receive an email with a link to the document.
• Authentication and electronic signature are performed for the signature process.
• The first step is to upload the document in PDF, Excel, PowerPoint or Word format; and add the signers.
• Subsequently, the signatories will receive an email with a link to the document.
• Authentication and electronic signature are performed for the signature process.
Purchases and payments
You can pay by credit card since LegalSign has the “OneClick” system of Transbank. Our prices include.
When registering your user, you must register your credit card information. However, if you have not registered this information, at the time of sending the document for signature, LegalSign will be requested. The document is charged having at least one signature made.
No, we only charge the document when it have at least one signature. This means that if the document is sent and no signer signed the document, it will not be charged.
You can pay by credit card since LegalSign has the “OneClick” system of Transbank. Our prices include.
When registering your user, you must register your credit card information. However, if you have not registered this information, at the time of sending the document for signature, LegalSign will be requested. The document is charged having at least one signature made.
No, we only charge the document when it have at least one signature. This means that if the document is sent and no signer signed the document, it will not be charged.
Technical
In the case that you want to integrate it into your system you should contact our sales team at comercial@toc.cl.
To verify the advanced electronic signature you can visit the following link that records all the signatures you have made: https://firma.toc.cl/pki_consulta.php
In the case that you want to integrate it into your system you should contact our sales team at comercial@toc.cl.
To verify the advanced electronic signature you can visit the following link that records all the signatures you have made: https://firma.toc.cl/pki_consulta.php
Problems
If, by clicking on the signature invitation, the page shows you the following legend "An email confirmation of your account has been sent" and you have not received the email, please check spam. If it persists, please resubmit the document for signature.
We recommend talking to your bank to add our site as a safe place of purchase, since it is the banking institutions that block purchases online.
If, by clicking on the signature invitation, the page shows you the following legend "An email confirmation of your account has been sent" and you have not received the email, please check spam. If it persists, please resubmit the document for signature.
We recommend talking to your bank to add our site as a safe place of purchase, since it is the banking institutions that block purchases online.
Legal Information
In Chile there is law 19,799 that talks about electronic documents, electronic signature and certification services of said signature.
This law establishes that “The acts and contracts granted or concluded by natural or legal persons, signed by means of electronic signature, will be valid in the same way and will produce the same effects as those concluded in writing and on paper support.”
In addition, the documents that cannot be signed with an electronic signature will be those that require more than one electronic document to justify themselves, when the law requires personal participation of some of the parties and when they are related to family law.
In Chile, the entity in charge is the Ministry of Economy through its accrediting entity. In order to fulfill the tasks of the attributions that this legal and regulatory regulation confers on the Subsecretariat as an Accrediting Entity, on December 7, 2010, through Exempt Administrative Resolution 2268, the Accrediting Entity Unit was created within the Undersecretary , with the following functions:
a. Accredit the providers of the electronic signature certification service.
b. Keep the Registry of accredited electronic signature certification service providers.
c. exerciseTheInspectionPowerOver
d. Start the procedure for the elaboration and setting of technical standards on electronic documents, electronic signature and certification services of said signature.
e. Inform and resolve queries of other public and private entities, manage agreements, that relate to the use of electronic documents, electronic signature and certification services of this sign in matters that fall within the competence of this Undersecretariat.
f. To be the technical counterpart of the contracts that are subscribed within the framework of the tasks that correspond to it.
g. All those entrusted to him, the Under Secretary of Economy and Minor Business Size, necessary for the fulfillment of the aims of the Accrediting Entity.
All documents signed in LegalSign meet all the requirements requested by the accrediting entity. Because LegalSign is a product of TOC Biometrics it has all the certifications.
For more information on Law 19.799 you can visit the main page: https://www.entidadacreditadora.gob.cl/
Yes, there are advanced electronic signatures for individuals and legal entities. In case of using LegalSign for these cases, it is assumed that it is the legal representative who signs the document.
In Chile there is law 19,799 that talks about electronic documents, electronic signature and certification services of said signature.
This law establishes that “The acts and contracts granted or concluded by natural or legal persons, signed by means of electronic signature, will be valid in the same way and will produce the same effects as those concluded in writing and on paper support.”
In addition, the documents that cannot be signed with an electronic signature will be those that require more than one electronic document to justify themselves, when the law requires personal participation of some of the parties and when they are related to family law.
In Chile, the entity in charge is the Ministry of Economy through its accrediting entity. In order to fulfill the tasks of the attributions that this legal and regulatory regulation confers on the Subsecretariat as an Accrediting Entity, on December 7, 2010, through Exempt Administrative Resolution 2268, the Accrediting Entity Unit was created within the Undersecretary , with the following functions:
a. Accredit the providers of the electronic signature certification service.
b. Keep the Registry of accredited electronic signature certification service providers.
c. exerciseTheInspectionPowerOver
d. Start the procedure for the elaboration and setting of technical standards on electronic documents, electronic signature and certification services of said signature.
e. Inform and resolve queries of other public and private entities, manage agreements, that relate to the use of electronic documents, electronic signature and certification services of this sign in matters that fall within the competence of this Undersecretariat.
f. To be the technical counterpart of the contracts that are subscribed within the framework of the tasks that correspond to it.
g. All those entrusted to him, the Under Secretary of Economy and Minor Business Size, necessary for the fulfillment of the aims of the Accrediting Entity.
a. Accredit the providers of the electronic signature certification service.
b. Keep the Registry of accredited electronic signature certification service providers.
c. exerciseTheInspectionPowerOver
d. Start the procedure for the elaboration and setting of technical standards on electronic documents, electronic signature and certification services of said signature.
e. Inform and resolve queries of other public and private entities, manage agreements, that relate to the use of electronic documents, electronic signature and certification services of this sign in matters that fall within the competence of this Undersecretariat.
f. To be the technical counterpart of the contracts that are subscribed within the framework of the tasks that correspond to it.
g. All those entrusted to him, the Under Secretary of Economy and Minor Business Size, necessary for the fulfillment of the aims of the Accrediting Entity.
All documents signed in LegalSign meet all the requirements requested by the accrediting entity. Because LegalSign is a product of TOC Biometrics it has all the certifications.
For more information on Law 19.799 you can visit the main page: https://www.entidadacreditadora.gob.cl/
For more information on Law 19.799 you can visit the main page: https://www.entidadacreditadora.gob.cl/
Yes, there are advanced electronic signatures for individuals and legal entities. In case of using LegalSign for these cases, it is assumed that it is the legal representative who signs the document.
Terms and conditions
Terms and Conditions LegalSign
Before continuing, please read carefully what is stated in these Terms and Conditions and, if you agree with them, express your consent by checking the option "I accept" in the relevant part
You declare: (i) that you are of legal age, (ii) that you have been provided with clear, understandable and unambiguous access to these Terms and Conditions prior to the use of LegalSign and (iii) that you have read, understand and unambiguously accept them in accordance with the above"
All use and/or access to the LegalSign ID Service is subject to these Terms and Conditions
1. General, object and conditions of use
This document contains the terms and conditions applicable to the use of our LegalSign platform, here also referred to as "T&C". All access to the LegalSign Platform, hereinafter and indistinctly "LegalSign" or "Platform", is also subject to its Privacy Policy, these T&C prevailing in case of conflict between the two"
The Platform is owned by TOC S.A., a company incorporated under the laws of the Republic of Chile with domicile at Avenida Santa María 2670, office 403, commune of Providencia, city of Santiago, Chile"
LegalSign Service" shall mean that which allows to link a User with a digital identity, through different credentials and/or types of identification (biometrics, Personal Identification Number or PIN, etc.), and that through a web application allows the interaction with the User to request authorization in transactions of identity verification, electronic document signature and notifications of use in which a TOC Customer is involved or is part of in order to generate a business relationship with the User.
Any person ("User", "You" or "You") who wishes to use the LegalSign Platform and Service and/or access and/or contract any service provided through it, may do so after reading and accepting the T&C contained herein. The use of the Platform, implies full and complete acceptance by the user to these Terms and Conditions"
By registering on the Platform and creating a user account, you will be able to use various services made available by TOC, and have access to content provided by other users. The User accepts that the use of the platform, and access to content requires prior registration on the Platform. The information provided by the User for registration is and will be correct and corresponds to reality, and the User must communicate any changes to this information as soon as they occur by updating his registration. TOC S.A., at its sole discretion, shall have the right to deny or restrict the User's access to the Platform, as well as to modify the Platform and its contents, at any time and without prior notice"
Through the Platform and after registration, you will be able to:
● Authorize, by means of its electronic signature, or reject, as appropriate, electronic documents assigned to the User in any transaction carried out by the User with a third party that has contracted the identity verification and/or electronic signature services provided by TOC (hereinafter "TOC Customer"), either through the identification of its RUT or another means of identification determined by TOC S.A. or the TOC Customer;"
● Access to electronic documents associated with the User that are stored by the Company through any of the services provided to the User or TOC Clients;
● Access a record of activities or transactions made by you with identity verification in the TOC network
● Store the documents in the repositories intended for this purpose by the Company;
● Manage the electronic documents generated by you as well as those that you subscribe with TOC Clients and that are stored in the Company's repositories;
● Add different credentials to allow you to identify yourself remotely and/or in person when performing a transaction with a TOC Client
● To contract other services that are available, free or paid, on the Platform, which will be governed by the general and/or particular conditions applicable to them, according to the corresponding terms and conditions
You must bear in mind that the Platform will be the exclusive means to operate your LegalSign account, and to access it you must create a password, being the sole responsibility of the User to protect it, since any operation made with your password will be recognized and considered as belonging to the User"
It is strictly forbidden for users to:
a. To provide false or not adjusted to the reality, for the registry and use of the Platform.
b. The use of the Platform and the various services made available by TOC S.A, for purposes other than those described in these T&C. In particular, and by way of illustration only, it is strictly forbidden to send any kind of publicity or use the Platform and the Services provided through it to carry out acts contrary to morality and good customs, such as harassment and abuse of other Users of the Platform.
c. Any act that through the use of the Platform implies an infringement to the intellectual and industrial property rights of third parties"
d. Any act of impersonation of Users or third parties, as well as those that imply an infringement of image rights or damage to the reputation of such persons
e. To circumvent or to pass through the protection and security measures provided by TOC S.A. for the use of the Platform"
For all purposes indicated herein, "eDocuments" shall mean the electronic documents generated and/or signed by you through the Platform, as well as any other electronic documents that you subscribe to through the electronic signature service provided by the Company to a third party or TOC Client"
Through LegalSign you will be able to access and/or contract the services, including the generation of your identification, that are available within the same, from now on also as "Service" or "Services", which will be governed by the general and/or particular conditions that are applicable to them, according to the present corresponding terms and conditions"
The use that you may make of LegalSign, in accordance with the above, is personal and non-transferable. Any use other than that indicated here will be considered a violation and will allow the Company to exercise all rights that correspond to it, by contractual and legal means, including the immediate cessation of the use of LegalSign by the User. The User is solely responsible for the use he makes of the Platform, releasing the Company from any liability that may arise from or in connection with such use
2. Liability and limitations
TOC through LegalSign, allows the User to access and take knowledge of the information that has been made available through this and, in particular, the eDocuments. It is the sole responsibility of the User to provide information and content to the Platform, and that these are correct and correspond to reality. TOC will not verify the veracity of the information provided by the User. Likewise, the User is responsible for the use he makes of it"
The User is solely responsible for maintaining the confidentiality and security of his or her access codes to the Platform. TOC will not be responsible for loss of information or unauthorized access, derived from unauthorized access to the Platform. You are responsible for protecting your User information and not sharing it with third parties and adopting protection and security measures that allow you to maintain the protection and secrecy against unauthorized third parties, to the access keys to the Platform as well as to the access itself and its navigation in it. The above is without prejudice to the security measures that TOC S.A. may implement to ensure as far as possible the connections and access to them of the User to the Platform"
The access to Internet for the use of the Platform is of exclusive responsibility of the User. TOC does not assume any responsibility for possible damages to which it may be exposed as a result of the actions of third parties, derived from the access or use of the Internet"
The Platform may contain hyperlinks or links to third party websites, so TOC will not be responsible for the information contained in them, their privacy policies, terms and conditions or malware that may infect your devices as a result of browsing in such sites
3. Intellectual property and personal data
The intellectual property rights regarding the Platform, trademarks, service marks, logos and slogans and domain names, as well as the rights of use and exploitation of the same, are the exclusive property of TOC or of the third party owners of the same. The use of the Platform by the User does not imply the assignment or grant of any rights or licenses to the intellectual and industrial property rights of TOC or any third party beyond those set forth in these Terms and Conditions.
It is strictly forbidden to remove watermarks, labels or other legal notices or property, included in any of the screens or images available on the Platform, or try to make changes in them, including those that are intended to disguise or modify indications regarding the ownership or origin of the Platform.
In order to comply with the Object of this agreement, the User authorizes the Company to process the personal data of its customers and/or users, including their biometric data, on behalf of the person responsible for the processing, namely the User. Such processing will be done in the end to allow the provision of the Services and the use of the Platform. The User hereby authorises TOC to use other potential processors to fulfil the Object of this agreement and the purposes expressed in this section"
4. Modifications and Conditions of Service Provision
TOC may modify at any time and for any reason, without prior notice, these Terms and Conditions of Use and the services offered through the Platform. These modifications will be made known to the User through the same Platform and/or by sending them to the email address registered by the User. Access to and use of the Platform will be subject to the acceptance of such modifications"
The User accepts that the Platform and the Services provided through it, may be exposed to interruptions or contingencies, for reasons of force majeure or fortuitous event as well as the needs of the service or services provided through it (eg maintenance activities, etc.)
Toc expressly states that it does not guarantee the absence of interruptions, failures or errors in access or operation of the LegalSign Service. However, the Company will use its reasonable efforts and within its control, to ensure that as soon as it becomes aware of any errors, failures or interruptions, actions are taken to correct such failures, errors or interruptions"
Except as otherwise expressly provided by applicable law, TOC shall not be liable to the User for inaccuracies, failures or interruptions of the LegalSign Service, loss of profits or information, loss of profits, indirect and incidental damages and, in general, any other damages arising from the LegalSign Service
TOC will not be responsible for any kind of damage caused to the user by the use or lack of usefulness, continuity or availability of the Platform. Likewise it will not be responsible for any loss of information or for the interruption, defects and delays in its transmission, between users or from users to the Platform. Any computer virus or errors associated with the Platform, which may affect or cause any kind of damage to the Platform or its users, will not be the responsibility of TOC S.A., even if it has been warned of their possible existence. Finally, the Company will not be responsible for the information and content provided by its users, and for the improper use of the platform by the latter"
TOC has the right but not the obligation to monitor and review transmissions of information and content provided by users on the Platform and assumes no responsibility with respect to such activities or the content provided, and the use of the Platform and the Service for any illegal or fraudulent purpose or to impersonate any person or entity for acts performed by any user in the use of the Platform..."
Every user of the platform shall hold TOC S.A. harmless against any action, claim, proceeding, expense (including legal costs and expenses), loss and damage, which may have been suffered or incurred by other users or third parties, as a result of acts consisting of failure to comply with these Terms and Conditions of Use, failure to complete a transaction, or content or elements sent, published or transmitted through the platform, and any other that is the sole responsibility of the user
Every user of the platform accepts that the use of the Platform is at his own risk. The platform is provided "as is" and as "available". Therefore, TOC S.A. and its shareholders, subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranties of any kind, whether express or implied"
8. Termination or Elimination of Service
TOC S.A. reserves the right to terminate access to or use of the platform, at its sole discretion and for any reason by giving written notice to the User sent to the email address registered by the User on the Platform. For his part, the User may at any time terminate the LegalSign Service"
Without prejudice to the above, the following will be causes of termination of service to a user:
a. For the user's failure to comply with these Terms and Conditions"
b. At the request of the user in respect of all or any of his accounts.
c. At the request of an administrative or judicial authority, in respect of all or a particular user's account"
9. Dispute Resolution and Applicable Law
These T&C are governed by the laws of the Republic of Chile. Any difficulty or dispute arising from the Platform, interpretation, duration, validity or execution of these Terms and Conditions or for any other reason in relation to the Platform shall be submitted to the knowledge and judgment of the ordinary courts of justice of the commune and city of Santiago de Chile"
TOC S.A.
RUT 76.085.903-6
March 2020
"LegalSign" Privacy Polic
Estas políticas de privacidad (las “Políticas de Privacidad”) son aplicables a todos los usuarios y/o visitantes (los “Usuarios”) de la plataforma Legalsign.com.ar (la “Plataforma”) desarrollada y operada por TOC ARGENTINA S.A., CUIT 30-71659274-6, compañía constituida en la República Argentina y domiciliada en Esmeralda 1320 piso 1 “A”, de la Ciudad de Buenos Aires (en adelante “TOC”).
Las Políticas de Privacidad son parte integrante de los Términos y Condiciones de la Plataforma. Para TOC la protección y privacidad de los datos personales de nuestros Usuarios es de vital importancia. Por este motivo hemos elaborado la presente Política de Privacidad que regirá el manejo y gestión de la información personal que con motivo de nuestras actividades se recoge, asegurando confidencialidad y seguridad en el manejo de la información
Estas Políticas de Privacidad tienen por finalidad describir el tratamiento de sus datos como resultado de la utilización de nuestra Plataforma LegalSign.
Los Usuarios deberán prestar su consentimiento voluntario, expreso e informado a estas Políticas de Privacidad como requisito esencial para poder operar en la Plataforma, utilizar los Servicios y/o tener cualquier tipo de relación con TOC. Mediante la aceptación de la presente Política de Privacidad, el Usuario autoriza a TOC a tratar sus datos personales en la forma descripta, lo que se regirá por lo indicado en esta Política y los Términos y Condiciones de LegalSign.
TOC recolectará y hará tratamiento de aquellos datos personales que sean entregados voluntariamente por el Usuario, los que serán usados o tratados únicamente para los fines expresamente señalados. Los medios a través de los cuales se recolectan los datos personales e información antes señalada y la finalidad específica del tratamiento de dichos datos personales por TOC se detallan en las secciones siguientes. Los datos personales del Usuario recogidos o recolectados a través de la Plataforma, conforme se señala más adelante, serán incorporados a la base de datos de TOC.
Se deja expresa constancia que los Usuarios no están obligados a proveer tal información, pero sin la misma TOC no podrá prestarles sus Servicios.
Dentro de los datos susceptibles de ser tratados, se encuentran la información asociada al dispositivo mediante el cual se hace uso de la Plataforma, y aquella recopilada a través del uso de cookies, u otras herramientas analíticas.
Igualmente, podremos tratar la información que el Usuario entregue voluntariamente mediante el uso de la Plataforma y nuestros canales de comunicación. Entre estos datos se encuentran, a modo de ejemplo y sin ser excluyente:
1. Datos de Validación:
Recopilamos datos del Usuario tales como su nombre, DNI, CUIT, fecha de nacimiento, género, patrón de huella dactilar, demás datos que se puedan obtener de o consten en su cédula de identidad, domicilio, número de celular y correo electrónico como asimismo los demás datos e información que éste proporcione con motivo de respuestas a cuestionarios y consultas relativas a datos o información personal y, en general, en relación con el Servicio de LegalSign.
2. Información de los Documentos Electrónicos (los “eDocumentos”) suscriptos por el Usuario con Identidad Digital:
Recopilamos datos relacionados con los eDocumentos que el Usuario suscriba en los Portales Web y, en general, en cualquier empresa o entidad donde se utilicen los servicios de verificación de identidad de TOC (las “Transacciones”). Esta información le permitirá a TOC informar o dar acceso al Usuario de los eDocumentos que éste suscriba utilizando el Servicio de LegalSign provisto por TOC.
Los datos personales que el Usuario nos proporciona serán utilizados para fines de verificación de su identidad, para realizar análisis de riesgo de conformidad a la ley aplicable y para el funcionamiento y mejora de la Plataforma.
TOC podrá tratar sus datos a fin de proveer a usted de información sobre nuestros proyectos, mejorar nuestros servicios y plataformas, personalizar su experiencia en el uso de nuestra Plataforma, entregar información sobre nuevas iniciativas, servicios, ofertas y programas de beneficios, gestionar sus consultas y requerimientos de información, o simplemente para fines estadísticos.
TOC podrá compartir dicha información con sus empresas relacionadas, los que solo podrán ser usados en los términos y/o a los fines acá señalados.
TOC no compartirá a terceros la información obtenida a través del uso de la Plataforma, excepto cuando haya sido autorizada o consentida por Usted, o cuando sea requerida la información por autoridad judicial, administrativa o gubernamental competente, o cuando a juicio de TOC sea necesario para hacer cumplir los TyC y demás términos de la Plataforma, o para salvaguardar la integridad de los demás Usuarios o de la Plataforma.
TOC no tiene por finalidad recopilar o recolectar información relacionada con menores de edad y, será responsabilidad de los padres, tutores o representantes, la autorización que los menores de edad que se encuentren bajo su cuidado, proporcionen a esta.
Cuando el Usuario provee cualquier dato personal, declara que está proveyendo dicha información voluntariamente y acepta que otorga su consentimiento libre, expreso e informado para que la información sea utilizada con las finalidades arriba mencionadas, y autoriza a que la misma sea tratada, almacenada, recopilada o cedida y/o transferida por TOC a sus afiliadas, controladas, vinculadas, relacionadas y/o a los contratistas que le presten servicios (en este último caso sólo con la finalidad de prestar tales servicios), aun cuando cualquiera de ellos se encuentren en países que no tengan los mismos niveles de seguridad en la materia que la República Argentina y cuando esto fuera estrictamente necesario a efectos de cumplir con alguna de las finalidades arriba mencionadas, siempre en cumplimiento de la Ley de Protección de Datos Personales N° 25.326.
El Usuario podrá ejercer sus derechos de consulta, acceso, rectificación o supresión, y solicitar su exclusión conforme lo dispuesto por la Ley N° 25.326 en su art. 27 por correo postal a Esmeralda 1320 piso 1 “A”, Atención: TOC ARGENTINA S.A., o enviando un correo electrónico a: administracion@tocbiometrics.com.ar
Si el Usuario desea que eliminemos sus datos personales que han sido proporcionados a través del uso de la Plataforma, deberá así solicitarlo a través de ella. Se hace presente al Usuario que algunos o todos los datos que proporcionaron pueden ser requeridos para que la Plataforma funcione correctamente, de tal forma que la eliminación de los mismos podría resultar, entre otros, en la imposibilidad de uso de la Plataforma por parte de éste o en un funcionamiento defectuoso de la misma.
TOC ha adoptado los niveles de seguridad de protección de los datos personales legalmente requeridos, y ha instalado todos los medios y medidas técnicas a su alcance para evitar la pérdida, mal uso, alteración, acceso no autorizado y robo de los datos personales.
Nos preocupa salvaguardar la confidencialidad de sus datos personales. A tal efecto, contamos con salvaguardas físicas, electrónicas y de gestión o procedimiento para proteger la información que procesamos y almacenamos. Si bien nos esforzamos por proteger la información, conforme a lo antes señalado, debe tenerse presente que ningún sistema de seguridad puede prevenir todas las brechas de seguridad potenciales ni por ende se puede garantizar su invulnerabilidad, por lo que TOC no se responsabiliza por interceptaciones ilegales o violación de sus sistemas o bases de datos, y/o por cualquier consecuencia derivada del ingreso indebido de terceros a la base de datos, y/o por alguna falla técnica en el funcionamiento y/ o conservación de datos en el sistema de la Plataforma, y/o por su utilización por parte de personas no autorizadas.
La Plataforma y sus contenidos pueden tener hipervínculos o links a páginas web de terceros, por lo que TOC no se hace responsable de la información contenida en ellos, sus políticas de privacidad, términos y condiciones o malware que pueda infectar sus dispositivos producto de la navegación en dichos sitios.
Respecto de cualquier otra información, que no tenga el carácter de datos personales, será considerada como no confidencial, pudiendo TOC utilizar, publicar, reproducir, divulgar, comunicar públicamente y transmitir la información no confidencial o utilizar dicha información para comunicarse directamente con los Usuarios.
El titular de los datos personales tiene la facultad de ejercer el derecho de acceso a los mismos en forma gratuita a intervalos no inferiores a seis meses, salvo que se acredite un interés legítimo al efecto conforme lo establecido en el artículo 14, inciso 3 de la Ley Nº 25.326.
Los Usuarios autorizan a TOC a difundir y ceder los datos provistos con fines comerciales y de publicidad cumpliendo con los recaudos previstos en la Ley N° 25.326, sin derecho de compensación alguna.
TOC almacenará la información personal de los Usuarios durante el tiempo necesario para cumplir con el propósito para el que se ha recopilado, para cumplir con requisitos reglamentarios o legales, o durante el periodo de prescripción legal de posibles responsabilidades legales o contractuales. Una vez concluido el lapso, los datos serán eliminados o anonimizados de manera tal que no pueda ser individualizada ninguna persona, según lo permita la normativa vigente.
TOC se reserva el derecho a actualizar o modificar la presente Política de Privacidad cuando lo estime conveniente o con el fin de adaptarla a la nueva normativa que se dicte para tales efectos. En este sentido, TOC comunicará por escrito a los Usuarios a través de la Plataforma los cambios realizados, con anticipación a su puesta en marcha. Si el Usuario no acepta de manera expresa y por escrito esas modificaciones no podrá acceder a la Plataforma a contar de la fecha en que dichos cambios surtan efecto. Es deber de todo Usuario leer cada vez que visite el sitio esta Política de Privacidad, absteniéndose de hacer uso de la Plataforma en caso de que no esté de acuerdo con ella.
Se podrá solicitar al Usuario autorizaciones específicas o complementarias para el tratamiento de sus datos personales que se requieran con motivo del uso por parte de éste de las funcionalidades de la Plataforma, como, por ejemplo, firma o suscripción de eDocumentos, etc.
En todo lo no regulado por las presentes Políticas de Privacidad aplica lo dispuesto en los Términos y Condiciones de la Plataforma LegalSign.
Como muchas compañías, TOC utiliza la tecnología de “cookies” en la Plataforma. Las cookies mejoran la experiencia online al guardar sus preferencias mientras el Usuario está visitando un sitio en particular. Las cookies no contienen información personal identificable, no pueden hacer una reseña del sistema o recopilar información del disco rígido del Usuario, y no extraen ninguna información de su computadora. La porción de “ayuda” de la barra de herramientas en la mayoría de los navegadores le indicará al Usuario cómo evitar que su navegador acepte nuevas cookies, cómo hacer para que el navegador le informe cuando reciba una cookie nueva, o cómo bloquear las cookies todas juntas.
La Agencia de Acceso a la Información Pública, en su carácter de Órgano de Control de la Ley 25.326, tiene la atribución de atender las denuncias y reclamos que interpongan quienes resulten afectados en sus derechos por incumplimiento de las normas vigentes en materia de protección de datos personales.
Las Políticas de Privacidad se regirán por las leyes de la República Argentina.
Terms and Conditions LegalSign
Before continuing, please read carefully what is stated in these Terms and Conditions and, if you agree with them, express your consent by checking the option "I accept" in the relevant part
You declare: (i) that you are of legal age, (ii) that you have been provided with clear, understandable and unambiguous access to these Terms and Conditions prior to the use of LegalSign and (iii) that you have read, understand and unambiguously accept them in accordance with the above"
All use and/or access to the LegalSign ID Service is subject to these Terms and Conditions
1. General, object and conditions of use
This document contains the terms and conditions applicable to the use of our LegalSign platform, here also referred to as "T&C". All access to the LegalSign Platform, hereinafter and indistinctly "LegalSign" or "Platform", is also subject to its Privacy Policy, these T&C prevailing in case of conflict between the two"
The Platform is owned by TOC S.A., a company incorporated under the laws of the Republic of Chile with domicile at Avenida Santa María 2670, office 403, commune of Providencia, city of Santiago, Chile"
LegalSign Service" shall mean that which allows to link a User with a digital identity, through different credentials and/or types of identification (biometrics, Personal Identification Number or PIN, etc.), and that through a web application allows the interaction with the User to request authorization in transactions of identity verification, electronic document signature and notifications of use in which a TOC Customer is involved or is part of in order to generate a business relationship with the User.
Any person ("User", "You" or "You") who wishes to use the LegalSign Platform and Service and/or access and/or contract any service provided through it, may do so after reading and accepting the T&C contained herein. The use of the Platform, implies full and complete acceptance by the user to these Terms and Conditions"
By registering on the Platform and creating a user account, you will be able to use various services made available by TOC, and have access to content provided by other users. The User accepts that the use of the platform, and access to content requires prior registration on the Platform. The information provided by the User for registration is and will be correct and corresponds to reality, and the User must communicate any changes to this information as soon as they occur by updating his registration. TOC S.A., at its sole discretion, shall have the right to deny or restrict the User's access to the Platform, as well as to modify the Platform and its contents, at any time and without prior notice"
Through the Platform and after registration, you will be able to:
● Authorize, by means of its electronic signature, or reject, as appropriate, electronic documents assigned to the User in any transaction carried out by the User with a third party that has contracted the identity verification and/or electronic signature services provided by TOC (hereinafter "TOC Customer"), either through the identification of its RUT or another means of identification determined by TOC S.A. or the TOC Customer;"
● Access to electronic documents associated with the User that are stored by the Company through any of the services provided to the User or TOC Clients;
● Access a record of activities or transactions made by you with identity verification in the TOC network
● Store the documents in the repositories intended for this purpose by the Company;
● Manage the electronic documents generated by you as well as those that you subscribe with TOC Clients and that are stored in the Company's repositories;
● Add different credentials to allow you to identify yourself remotely and/or in person when performing a transaction with a TOC Client
● To contract other services that are available, free or paid, on the Platform, which will be governed by the general and/or particular conditions applicable to them, according to the corresponding terms and conditions
You must bear in mind that the Platform will be the exclusive means to operate your LegalSign account, and to access it you must create a password, being the sole responsibility of the User to protect it, since any operation made with your password will be recognized and considered as belonging to the User"
It is strictly forbidden for users to:
a. To provide false or not adjusted to the reality, for the registry and use of the Platform.
b. The use of the Platform and the various services made available by TOC S.A, for purposes other than those described in these T&C. In particular, and by way of illustration only, it is strictly forbidden to send any kind of publicity or use the Platform and the Services provided through it to carry out acts contrary to morality and good customs, such as harassment and abuse of other Users of the Platform.
c. Any act that through the use of the Platform implies an infringement to the intellectual and industrial property rights of third parties"
d. Any act of impersonation of Users or third parties, as well as those that imply an infringement of image rights or damage to the reputation of such persons
e. To circumvent or to pass through the protection and security measures provided by TOC S.A. for the use of the Platform"
For all purposes indicated herein, "eDocuments" shall mean the electronic documents generated and/or signed by you through the Platform, as well as any other electronic documents that you subscribe to through the electronic signature service provided by the Company to a third party or TOC Client"
Through LegalSign you will be able to access and/or contract the services, including the generation of your identification, that are available within the same, from now on also as "Service" or "Services", which will be governed by the general and/or particular conditions that are applicable to them, according to the present corresponding terms and conditions"
The use that you may make of LegalSign, in accordance with the above, is personal and non-transferable. Any use other than that indicated here will be considered a violation and will allow the Company to exercise all rights that correspond to it, by contractual and legal means, including the immediate cessation of the use of LegalSign by the User. The User is solely responsible for the use he makes of the Platform, releasing the Company from any liability that may arise from or in connection with such use
2. Liability and limitations
TOC through LegalSign, allows the User to access and take knowledge of the information that has been made available through this and, in particular, the eDocuments. It is the sole responsibility of the User to provide information and content to the Platform, and that these are correct and correspond to reality. TOC will not verify the veracity of the information provided by the User. Likewise, the User is responsible for the use he makes of it"
The User is solely responsible for maintaining the confidentiality and security of his or her access codes to the Platform. TOC will not be responsible for loss of information or unauthorized access, derived from unauthorized access to the Platform. You are responsible for protecting your User information and not sharing it with third parties and adopting protection and security measures that allow you to maintain the protection and secrecy against unauthorized third parties, to the access keys to the Platform as well as to the access itself and its navigation in it. The above is without prejudice to the security measures that TOC S.A. may implement to ensure as far as possible the connections and access to them of the User to the Platform"
The access to Internet for the use of the Platform is of exclusive responsibility of the User. TOC does not assume any responsibility for possible damages to which it may be exposed as a result of the actions of third parties, derived from the access or use of the Internet"
The Platform may contain hyperlinks or links to third party websites, so TOC will not be responsible for the information contained in them, their privacy policies, terms and conditions or malware that may infect your devices as a result of browsing in such sites
3. Intellectual property and personal data
The intellectual property rights regarding the Platform, trademarks, service marks, logos and slogans and domain names, as well as the rights of use and exploitation of the same, are the exclusive property of TOC or of the third party owners of the same. The use of the Platform by the User does not imply the assignment or grant of any rights or licenses to the intellectual and industrial property rights of TOC or any third party beyond those set forth in these Terms and Conditions.
It is strictly forbidden to remove watermarks, labels or other legal notices or property, included in any of the screens or images available on the Platform, or try to make changes in them, including those that are intended to disguise or modify indications regarding the ownership or origin of the Platform.
In order to comply with the Object of this agreement, the User authorizes the Company to process the personal data of its customers and/or users, including their biometric data, on behalf of the person responsible for the processing, namely the User. Such processing will be done in the end to allow the provision of the Services and the use of the Platform. The User hereby authorises TOC to use other potential processors to fulfil the Object of this agreement and the purposes expressed in this section"
4. Modifications and Conditions of Service Provision
TOC may modify at any time and for any reason, without prior notice, these Terms and Conditions of Use and the services offered through the Platform. These modifications will be made known to the User through the same Platform and/or by sending them to the email address registered by the User. Access to and use of the Platform will be subject to the acceptance of such modifications"
The User accepts that the Platform and the Services provided through it, may be exposed to interruptions or contingencies, for reasons of force majeure or fortuitous event as well as the needs of the service or services provided through it (eg maintenance activities, etc.)
Toc expressly states that it does not guarantee the absence of interruptions, failures or errors in access or operation of the LegalSign Service. However, the Company will use its reasonable efforts and within its control, to ensure that as soon as it becomes aware of any errors, failures or interruptions, actions are taken to correct such failures, errors or interruptions"
Except as otherwise expressly provided by applicable law, TOC shall not be liable to the User for inaccuracies, failures or interruptions of the LegalSign Service, loss of profits or information, loss of profits, indirect and incidental damages and, in general, any other damages arising from the LegalSign Service
TOC will not be responsible for any kind of damage caused to the user by the use or lack of usefulness, continuity or availability of the Platform. Likewise it will not be responsible for any loss of information or for the interruption, defects and delays in its transmission, between users or from users to the Platform. Any computer virus or errors associated with the Platform, which may affect or cause any kind of damage to the Platform or its users, will not be the responsibility of TOC S.A., even if it has been warned of their possible existence. Finally, the Company will not be responsible for the information and content provided by its users, and for the improper use of the platform by the latter"
TOC has the right but not the obligation to monitor and review transmissions of information and content provided by users on the Platform and assumes no responsibility with respect to such activities or the content provided, and the use of the Platform and the Service for any illegal or fraudulent purpose or to impersonate any person or entity for acts performed by any user in the use of the Platform..."
Every user of the platform shall hold TOC S.A. harmless against any action, claim, proceeding, expense (including legal costs and expenses), loss and damage, which may have been suffered or incurred by other users or third parties, as a result of acts consisting of failure to comply with these Terms and Conditions of Use, failure to complete a transaction, or content or elements sent, published or transmitted through the platform, and any other that is the sole responsibility of the user
Every user of the platform accepts that the use of the Platform is at his own risk. The platform is provided "as is" and as "available". Therefore, TOC S.A. and its shareholders, subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranties of any kind, whether express or implied"
8. Termination or Elimination of Service
TOC S.A. reserves the right to terminate access to or use of the platform, at its sole discretion and for any reason by giving written notice to the User sent to the email address registered by the User on the Platform. For his part, the User may at any time terminate the LegalSign Service"
Without prejudice to the above, the following will be causes of termination of service to a user:
a. For the user's failure to comply with these Terms and Conditions"
b. At the request of the user in respect of all or any of his accounts.
c. At the request of an administrative or judicial authority, in respect of all or a particular user's account"
9. Dispute Resolution and Applicable Law
These T&C are governed by the laws of the Republic of Chile. Any difficulty or dispute arising from the Platform, interpretation, duration, validity or execution of these Terms and Conditions or for any other reason in relation to the Platform shall be submitted to the knowledge and judgment of the ordinary courts of justice of the commune and city of Santiago de Chile"
TOC S.A.
RUT 76.085.903-6
March 2020
RUT 76.085.903-6
March 2020
"LegalSign" Privacy Polic
Estas políticas de privacidad (las “Políticas de Privacidad”) son aplicables a todos los usuarios y/o visitantes (los “Usuarios”) de la plataforma Legalsign.com.ar (la “Plataforma”) desarrollada y operada por TOC ARGENTINA S.A., CUIT 30-71659274-6, compañía constituida en la República Argentina y domiciliada en Esmeralda 1320 piso 1 “A”, de la Ciudad de Buenos Aires (en adelante “TOC”).
Las Políticas de Privacidad son parte integrante de los Términos y Condiciones de la Plataforma. Para TOC la protección y privacidad de los datos personales de nuestros Usuarios es de vital importancia. Por este motivo hemos elaborado la presente Política de Privacidad que regirá el manejo y gestión de la información personal que con motivo de nuestras actividades se recoge, asegurando confidencialidad y seguridad en el manejo de la información
Estas Políticas de Privacidad tienen por finalidad describir el tratamiento de sus datos como resultado de la utilización de nuestra Plataforma LegalSign.
Los Usuarios deberán prestar su consentimiento voluntario, expreso e informado a estas Políticas de Privacidad como requisito esencial para poder operar en la Plataforma, utilizar los Servicios y/o tener cualquier tipo de relación con TOC. Mediante la aceptación de la presente Política de Privacidad, el Usuario autoriza a TOC a tratar sus datos personales en la forma descripta, lo que se regirá por lo indicado en esta Política y los Términos y Condiciones de LegalSign.
TOC recolectará y hará tratamiento de aquellos datos personales que sean entregados voluntariamente por el Usuario, los que serán usados o tratados únicamente para los fines expresamente señalados. Los medios a través de los cuales se recolectan los datos personales e información antes señalada y la finalidad específica del tratamiento de dichos datos personales por TOC se detallan en las secciones siguientes. Los datos personales del Usuario recogidos o recolectados a través de la Plataforma, conforme se señala más adelante, serán incorporados a la base de datos de TOC.
Se deja expresa constancia que los Usuarios no están obligados a proveer tal información, pero sin la misma TOC no podrá prestarles sus Servicios.
Dentro de los datos susceptibles de ser tratados, se encuentran la información asociada al dispositivo mediante el cual se hace uso de la Plataforma, y aquella recopilada a través del uso de cookies, u otras herramientas analíticas.
Igualmente, podremos tratar la información que el Usuario entregue voluntariamente mediante el uso de la Plataforma y nuestros canales de comunicación. Entre estos datos se encuentran, a modo de ejemplo y sin ser excluyente:
1. Datos de Validación:
Recopilamos datos del Usuario tales como su nombre, DNI, CUIT, fecha de nacimiento, género, patrón de huella dactilar, demás datos que se puedan obtener de o consten en su cédula de identidad, domicilio, número de celular y correo electrónico como asimismo los demás datos e información que éste proporcione con motivo de respuestas a cuestionarios y consultas relativas a datos o información personal y, en general, en relación con el Servicio de LegalSign.
2. Información de los Documentos Electrónicos (los “eDocumentos”) suscriptos por el Usuario con Identidad Digital:
Recopilamos datos relacionados con los eDocumentos que el Usuario suscriba en los Portales Web y, en general, en cualquier empresa o entidad donde se utilicen los servicios de verificación de identidad de TOC (las “Transacciones”). Esta información le permitirá a TOC informar o dar acceso al Usuario de los eDocumentos que éste suscriba utilizando el Servicio de LegalSign provisto por TOC.
Los datos personales que el Usuario nos proporciona serán utilizados para fines de verificación de su identidad, para realizar análisis de riesgo de conformidad a la ley aplicable y para el funcionamiento y mejora de la Plataforma.
TOC podrá tratar sus datos a fin de proveer a usted de información sobre nuestros proyectos, mejorar nuestros servicios y plataformas, personalizar su experiencia en el uso de nuestra Plataforma, entregar información sobre nuevas iniciativas, servicios, ofertas y programas de beneficios, gestionar sus consultas y requerimientos de información, o simplemente para fines estadísticos.
TOC podrá compartir dicha información con sus empresas relacionadas, los que solo podrán ser usados en los términos y/o a los fines acá señalados.
TOC no compartirá a terceros la información obtenida a través del uso de la Plataforma, excepto cuando haya sido autorizada o consentida por Usted, o cuando sea requerida la información por autoridad judicial, administrativa o gubernamental competente, o cuando a juicio de TOC sea necesario para hacer cumplir los TyC y demás términos de la Plataforma, o para salvaguardar la integridad de los demás Usuarios o de la Plataforma.
TOC no tiene por finalidad recopilar o recolectar información relacionada con menores de edad y, será responsabilidad de los padres, tutores o representantes, la autorización que los menores de edad que se encuentren bajo su cuidado, proporcionen a esta.
Cuando el Usuario provee cualquier dato personal, declara que está proveyendo dicha información voluntariamente y acepta que otorga su consentimiento libre, expreso e informado para que la información sea utilizada con las finalidades arriba mencionadas, y autoriza a que la misma sea tratada, almacenada, recopilada o cedida y/o transferida por TOC a sus afiliadas, controladas, vinculadas, relacionadas y/o a los contratistas que le presten servicios (en este último caso sólo con la finalidad de prestar tales servicios), aun cuando cualquiera de ellos se encuentren en países que no tengan los mismos niveles de seguridad en la materia que la República Argentina y cuando esto fuera estrictamente necesario a efectos de cumplir con alguna de las finalidades arriba mencionadas, siempre en cumplimiento de la Ley de Protección de Datos Personales N° 25.326.
El Usuario podrá ejercer sus derechos de consulta, acceso, rectificación o supresión, y solicitar su exclusión conforme lo dispuesto por la Ley N° 25.326 en su art. 27 por correo postal a Esmeralda 1320 piso 1 “A”, Atención: TOC ARGENTINA S.A., o enviando un correo electrónico a: administracion@tocbiometrics.com.ar
Si el Usuario desea que eliminemos sus datos personales que han sido proporcionados a través del uso de la Plataforma, deberá así solicitarlo a través de ella. Se hace presente al Usuario que algunos o todos los datos que proporcionaron pueden ser requeridos para que la Plataforma funcione correctamente, de tal forma que la eliminación de los mismos podría resultar, entre otros, en la imposibilidad de uso de la Plataforma por parte de éste o en un funcionamiento defectuoso de la misma.
TOC ha adoptado los niveles de seguridad de protección de los datos personales legalmente requeridos, y ha instalado todos los medios y medidas técnicas a su alcance para evitar la pérdida, mal uso, alteración, acceso no autorizado y robo de los datos personales.
Nos preocupa salvaguardar la confidencialidad de sus datos personales. A tal efecto, contamos con salvaguardas físicas, electrónicas y de gestión o procedimiento para proteger la información que procesamos y almacenamos. Si bien nos esforzamos por proteger la información, conforme a lo antes señalado, debe tenerse presente que ningún sistema de seguridad puede prevenir todas las brechas de seguridad potenciales ni por ende se puede garantizar su invulnerabilidad, por lo que TOC no se responsabiliza por interceptaciones ilegales o violación de sus sistemas o bases de datos, y/o por cualquier consecuencia derivada del ingreso indebido de terceros a la base de datos, y/o por alguna falla técnica en el funcionamiento y/ o conservación de datos en el sistema de la Plataforma, y/o por su utilización por parte de personas no autorizadas.
La Plataforma y sus contenidos pueden tener hipervínculos o links a páginas web de terceros, por lo que TOC no se hace responsable de la información contenida en ellos, sus políticas de privacidad, términos y condiciones o malware que pueda infectar sus dispositivos producto de la navegación en dichos sitios.
Respecto de cualquier otra información, que no tenga el carácter de datos personales, será considerada como no confidencial, pudiendo TOC utilizar, publicar, reproducir, divulgar, comunicar públicamente y transmitir la información no confidencial o utilizar dicha información para comunicarse directamente con los Usuarios.
El titular de los datos personales tiene la facultad de ejercer el derecho de acceso a los mismos en forma gratuita a intervalos no inferiores a seis meses, salvo que se acredite un interés legítimo al efecto conforme lo establecido en el artículo 14, inciso 3 de la Ley Nº 25.326.
Los Usuarios autorizan a TOC a difundir y ceder los datos provistos con fines comerciales y de publicidad cumpliendo con los recaudos previstos en la Ley N° 25.326, sin derecho de compensación alguna.
TOC almacenará la información personal de los Usuarios durante el tiempo necesario para cumplir con el propósito para el que se ha recopilado, para cumplir con requisitos reglamentarios o legales, o durante el periodo de prescripción legal de posibles responsabilidades legales o contractuales. Una vez concluido el lapso, los datos serán eliminados o anonimizados de manera tal que no pueda ser individualizada ninguna persona, según lo permita la normativa vigente.
TOC se reserva el derecho a actualizar o modificar la presente Política de Privacidad cuando lo estime conveniente o con el fin de adaptarla a la nueva normativa que se dicte para tales efectos. En este sentido, TOC comunicará por escrito a los Usuarios a través de la Plataforma los cambios realizados, con anticipación a su puesta en marcha. Si el Usuario no acepta de manera expresa y por escrito esas modificaciones no podrá acceder a la Plataforma a contar de la fecha en que dichos cambios surtan efecto. Es deber de todo Usuario leer cada vez que visite el sitio esta Política de Privacidad, absteniéndose de hacer uso de la Plataforma en caso de que no esté de acuerdo con ella.
Se podrá solicitar al Usuario autorizaciones específicas o complementarias para el tratamiento de sus datos personales que se requieran con motivo del uso por parte de éste de las funcionalidades de la Plataforma, como, por ejemplo, firma o suscripción de eDocumentos, etc.
En todo lo no regulado por las presentes Políticas de Privacidad aplica lo dispuesto en los Términos y Condiciones de la Plataforma LegalSign.
Como muchas compañías, TOC utiliza la tecnología de “cookies” en la Plataforma. Las cookies mejoran la experiencia online al guardar sus preferencias mientras el Usuario está visitando un sitio en particular. Las cookies no contienen información personal identificable, no pueden hacer una reseña del sistema o recopilar información del disco rígido del Usuario, y no extraen ninguna información de su computadora. La porción de “ayuda” de la barra de herramientas en la mayoría de los navegadores le indicará al Usuario cómo evitar que su navegador acepte nuevas cookies, cómo hacer para que el navegador le informe cuando reciba una cookie nueva, o cómo bloquear las cookies todas juntas.
La Agencia de Acceso a la Información Pública, en su carácter de Órgano de Control de la Ley 25.326, tiene la atribución de atender las denuncias y reclamos que interpongan quienes resulten afectados en sus derechos por incumplimiento de las normas vigentes en materia de protección de datos personales.
Las Políticas de Privacidad se regirán por las leyes de la República Argentina.
Terms and Conditions LegalSign
Before continuing, please read carefully what is stated in these Terms and Conditions and, if you agree with them, express your consent by checking the option "I accept" in the relevant part
You declare: (i) that you are of legal age, (ii) that you have been provided with clear, understandable and unambiguous access to these Terms and Conditions prior to the use of LegalSign and (iii) that you have read, understand and unambiguously accept them in accordance with the above"
All use and/or access to the LegalSign ID Service is subject to these Terms and Conditions
1. General, object and conditions of use
This document contains the terms and conditions applicable to the use of our LegalSign platform, here also referred to as "T&C". All access to the LegalSign Platform, hereinafter and indistinctly "LegalSign" or "Platform", is also subject to its Privacy Policy, these T&C prevailing in case of conflict between the two"
The Platform is owned by TOC S.A., a company incorporated under the laws of the Republic of Chile with domicile at Avenida Santa María 2670, office 403, commune of Providencia, city of Santiago, Chile"
LegalSign Service" shall mean that which allows to link a User with a digital identity, through different credentials and/or types of identification (biometrics, Personal Identification Number or PIN, etc.), and that through a web application allows the interaction with the User to request authorization in transactions of identity verification, electronic document signature and notifications of use in which a TOC Customer is involved or is part of in order to generate a business relationship with the User.
Any person ("User", "You" or "You") who wishes to use the LegalSign Platform and Service and/or access and/or contract any service provided through it, may do so after reading and accepting the T&C contained herein. The use of the Platform, implies full and complete acceptance by the user to these Terms and Conditions"
By registering on the Platform and creating a user account, you will be able to use various services made available by TOC, and have access to content provided by other users. The User accepts that the use of the platform, and access to content requires prior registration on the Platform. The information provided by the User for registration is and will be correct and corresponds to reality, and the User must communicate any changes to this information as soon as they occur by updating his registration. TOC S.A., at its sole discretion, shall have the right to deny or restrict the User's access to the Platform, as well as to modify the Platform and its contents, at any time and without prior notice"
Through the Platform and after registration, you will be able to:
● Authorize, by means of its electronic signature, or reject, as appropriate, electronic documents assigned to the User in any transaction carried out by the User with a third party that has contracted the identity verification and/or electronic signature services provided by TOC (hereinafter "TOC Customer"), either through the identification of its RUT or another means of identification determined by TOC S.A. or the TOC Customer;"
● Access to electronic documents associated with the User that are stored by the Company through any of the services provided to the User or TOC Clients;
● Access a record of activities or transactions made by you with identity verification in the TOC network
● Store the documents in the repositories intended for this purpose by the Company;
● Manage the electronic documents generated by you as well as those that you subscribe with TOC Clients and that are stored in the Company's repositories;
● Add different credentials to allow you to identify yourself remotely and/or in person when performing a transaction with a TOC Client
● To contract other services that are available, free or paid, on the Platform, which will be governed by the general and/or particular conditions applicable to them, according to the corresponding terms and conditions
You must bear in mind that the Platform will be the exclusive means to operate your LegalSign account, and to access it you must create a password, being the sole responsibility of the User to protect it, since any operation made with your password will be recognized and considered as belonging to the User"
It is strictly forbidden for users to:
a. To provide false or not adjusted to the reality, for the registry and use of the Platform.
b. The use of the Platform and the various services made available by TOC S.A, for purposes other than those described in these T&C. In particular, and by way of illustration only, it is strictly forbidden to send any kind of publicity or use the Platform and the Services provided through it to carry out acts contrary to morality and good customs, such as harassment and abuse of other Users of the Platform.
c. Any act that through the use of the Platform implies an infringement to the intellectual and industrial property rights of third parties"
d. Any act of impersonation of Users or third parties, as well as those that imply an infringement of image rights or damage to the reputation of such persons
e. To circumvent or to pass through the protection and security measures provided by TOC S.A. for the use of the Platform"
For all purposes indicated herein, "eDocuments" shall mean the electronic documents generated and/or signed by you through the Platform, as well as any other electronic documents that you subscribe to through the electronic signature service provided by the Company to a third party or TOC Client"
Through LegalSign you will be able to access and/or contract the services, including the generation of your identification, that are available within the same, from now on also as "Service" or "Services", which will be governed by the general and/or particular conditions that are applicable to them, according to the present corresponding terms and conditions"
The use that you may make of LegalSign, in accordance with the above, is personal and non-transferable. Any use other than that indicated here will be considered a violation and will allow the Company to exercise all rights that correspond to it, by contractual and legal means, including the immediate cessation of the use of LegalSign by the User. The User is solely responsible for the use he makes of the Platform, releasing the Company from any liability that may arise from or in connection with such use
2. Liability and limitations
TOC through LegalSign, allows the User to access and take knowledge of the information that has been made available through this and, in particular, the eDocuments. It is the sole responsibility of the User to provide information and content to the Platform, and that these are correct and correspond to reality. TOC will not verify the veracity of the information provided by the User. Likewise, the User is responsible for the use he makes of it"
The User is solely responsible for maintaining the confidentiality and security of his or her access codes to the Platform. TOC will not be responsible for loss of information or unauthorized access, derived from unauthorized access to the Platform. You are responsible for protecting your User information and not sharing it with third parties and adopting protection and security measures that allow you to maintain the protection and secrecy against unauthorized third parties, to the access keys to the Platform as well as to the access itself and its navigation in it. The above is without prejudice to the security measures that TOC S.A. may implement to ensure as far as possible the connections and access to them of the User to the Platform"
The access to Internet for the use of the Platform is of exclusive responsibility of the User. TOC does not assume any responsibility for possible damages to which it may be exposed as a result of the actions of third parties, derived from the access or use of the Internet"
The Platform may contain hyperlinks or links to third party websites, so TOC will not be responsible for the information contained in them, their privacy policies, terms and conditions or malware that may infect your devices as a result of browsing in such sites
3. Intellectual property and personal data
The intellectual property rights regarding the Platform, trademarks, service marks, logos and slogans and domain names, as well as the rights of use and exploitation of the same, are the exclusive property of TOC or of the third party owners of the same. The use of the Platform by the User does not imply the assignment or grant of any rights or licenses to the intellectual and industrial property rights of TOC or any third party beyond those set forth in these Terms and Conditions.
It is strictly forbidden to remove watermarks, labels or other legal notices or property, included in any of the screens or images available on the Platform, or try to make changes in them, including those that are intended to disguise or modify indications regarding the ownership or origin of the Platform.
In order to comply with the Object of this agreement, the User authorizes the Company to process the personal data of its customers and/or users, including their biometric data, on behalf of the person responsible for the processing, namely the User. Such processing will be done in the end to allow the provision of the Services and the use of the Platform. The User hereby authorises TOC to use other potential processors to fulfil the Object of this agreement and the purposes expressed in this section"
4. Modifications and Conditions of Service Provision
TOC may modify at any time and for any reason, without prior notice, these Terms and Conditions of Use and the services offered through the Platform. These modifications will be made known to the User through the same Platform and/or by sending them to the email address registered by the User. Access to and use of the Platform will be subject to the acceptance of such modifications"
The User accepts that the Platform and the Services provided through it, may be exposed to interruptions or contingencies, for reasons of force majeure or fortuitous event as well as the needs of the service or services provided through it (eg maintenance activities, etc.)
Toc expressly states that it does not guarantee the absence of interruptions, failures or errors in access or operation of the LegalSign Service. However, the Company will use its reasonable efforts and within its control, to ensure that as soon as it becomes aware of any errors, failures or interruptions, actions are taken to correct such failures, errors or interruptions"
Except as otherwise expressly provided by applicable law, TOC shall not be liable to the User for inaccuracies, failures or interruptions of the LegalSign Service, loss of profits or information, loss of profits, indirect and incidental damages and, in general, any other damages arising from the LegalSign Service
TOC will not be responsible for any kind of damage caused to the user by the use or lack of usefulness, continuity or availability of the Platform. Likewise it will not be responsible for any loss of information or for the interruption, defects and delays in its transmission, between users or from users to the Platform. Any computer virus or errors associated with the Platform, which may affect or cause any kind of damage to the Platform or its users, will not be the responsibility of TOC S.A., even if it has been warned of their possible existence. Finally, the Company will not be responsible for the information and content provided by its users, and for the improper use of the platform by the latter"
TOC has the right but not the obligation to monitor and review transmissions of information and content provided by users on the Platform and assumes no responsibility with respect to such activities or the content provided, and the use of the Platform and the Service for any illegal or fraudulent purpose or to impersonate any person or entity for acts performed by any user in the use of the Platform..."
Every user of the platform shall hold TOC S.A. harmless against any action, claim, proceeding, expense (including legal costs and expenses), loss and damage, which may have been suffered or incurred by other users or third parties, as a result of acts consisting of failure to comply with these Terms and Conditions of Use, failure to complete a transaction, or content or elements sent, published or transmitted through the platform, and any other that is the sole responsibility of the user
Every user of the platform accepts that the use of the Platform is at his own risk. The platform is provided "as is" and as "available". Therefore, TOC S.A. and its shareholders, subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranties of any kind, whether express or implied"
8. Termination or Elimination of Service
TOC S.A. reserves the right to terminate access to or use of the platform, at its sole discretion and for any reason by giving written notice to the User sent to the email address registered by the User on the Platform. For his part, the User may at any time terminate the LegalSign Service"
Without prejudice to the above, the following will be causes of termination of service to a user:
a. For the user's failure to comply with these Terms and Conditions"
b. At the request of the user in respect of all or any of his accounts.
c. At the request of an administrative or judicial authority, in respect of all or a particular user's account"
9. Dispute Resolution and Applicable Law
These T&C are governed by the laws of the Republic of Chile. Any difficulty or dispute arising from the Platform, interpretation, duration, validity or execution of these Terms and Conditions or for any other reason in relation to the Platform shall be submitted to the knowledge and judgment of the ordinary courts of justice of the commune and city of Santiago de Chile"
TOC S.A.
RUT 76.085.903-6
Noviembre 2020
RUT 76.085.903-6
Noviembre 2020
"LegalSign" Privacy Polic
For TOC the protection and privacy of our users' personal data is of vital importance. For this reason we have elaborated the present policy of privacy which will govern the handling and management of the personal information that is collected as a result of our activities, assuring confidentiality and security in the handling of the information"
This Privacy Policy (hereinafter "the Policy") is intended to describe the processing of your data as a result of the use of our LegalSign Platform. By using it, the User accepts this Privacy Policy and authorizes TOC to treat his personal data in the manner described, which will be governed by this Policy and the Terms and Conditions of LegalSign"
TOC will collect and process those personal data that are voluntarily submitted by the User, which will be used or processed only for the purposes expressly stated. The means by which the personal data and information mentioned above are collected and the specific purpose of the processing of such personal data by the Company are detailed in the following sections. The User's personal data collected or gathered through the Platform, as indicated below, will be incorporated into our database"
Within the data susceptible to be treated, are the information associated to the device through which the site is used, and that collected through the use of cookies, or other analytical tools
Likewise, we may treat the information that the User voluntarily delivers through the use of the Platform and our communication channels. Among these data are, by way of example and without being exclusive:
a) Validation Data. We collect User data such as name, RUT, date of birth, gender, fingerprint pattern, other data that may be obtained from or contained in your identity card, address, cell phone number and email as well as other data and information that you provide in response to questionnaires and inquiries regarding personal data or information and, in general, in connection with the LegalSign Service,"
b) Information from Electronic Documents ("eDocuments") subscribed by the User with Digital Identity: We collect data related to the eDocuments that the User subscribes to on the Websites and, in general, any company or entity where the Company's identity verification services are used, hereinafter "Transactions". This information will allow the Company to inform or give the User access to the eDocuments that the User subscribes to using the LegalSign Service provided by the Company"
The personal data provided by the User will be used for the purpose of verifying his/her identity, to carry out risk analyses in accordance with the applicable law and for the operation and improvement of the Platform"
TOC may process your data in order to provide you with information about our projects, improve our services and platforms, customize your experience in using our Platform, deliver information about new initiatives, services, offers and benefit programs, manage your inquiries and information requests, or simply for statistical purposes
TOC may share such information with its related companies, which may only be used on the terms and/or for the purposes set forth herein
TOC will not share information obtained through the use of the Platform with third parties, except when authorized or consented to by You, or when required by a competent judicial, administrative or governmental authority, when in TOC's judgment it is necessary to enforce the T&C and other terms of the Platform, or to safeguard the integrity of other Users or the Platform
The Company does not intend to collect or compile information related to minors and it will be the responsibility of the parents, guardians or representatives, the authorization that minors under their care, provide to the Company
The User may exercise, where appropriate, the rights recognized by the legislation in force, namely the right of access, rectification, cancellation and opposition with respect to their personal data. To exercise these rights, we have enabled the e-mail box soportedev@toc.cl.
If the User wishes us to delete his/her personal data that have been provided through the use of the Platform, he/she must request it through the Platform. The User is made aware that some or all of the data provided may be required for the Platform to function correctly, so that the elimination of such data may result, among other things, in the impossibility of using the Platform or in its malfunctioning"
We are concerned about safeguarding the confidentiality of your personal data. To that end, we have physical, electronic, and managerial or procedural safeguards in place to protect the information we process and store. While we strive to protect the information, as stated above, it should be noted that no security system can prevent all potential security breaches and therefore can guarantee its invulnerability, TOC is not responsible for any consequences arising from the improper entry of third parties to the database and / or any technical failure in the operation and / or conservation of data in the system of the Platform
The Platform and its contents may contain hyperlinks or links to third party websites, so we are not responsible for the information contained in them, their privacy policies, terms and conditions or malware that may infect your devices as a result of browsing in these sites
We are concerned about safeguarding the confidentiality of your personal data. To that end, we have physical, electronic, and managerial or procedural safeguards in place to protect the information we process and store. While we strive to protect the information, as stated above, it should be noted that no security system can prevent all potential security breaches and therefore can guarantee its invulnerability, TOC is not responsible for any consequences arising from the improper entry of third parties to the database and / or any technical failure in the operation and / or conservation of data in the system of the Platform
With respect to any other information, which is not in the nature of personal data, it will be considered as non-confidential, and TOC may use, publish, reproduce, disclose, publicly communicate and transmit the non-confidential information or use such information to communicate directly with the Users
The Company reserves the right to update or modify this Privacy Policy when it deems appropriate or in order to adapt it to new regulations issued for such purposes. In this sense, the Company will communicate in writing to the Users through the Platform the changes made, in advance of their implementation. If the User does not expressly accept these changes in writing, he/she will not be able to access the Platform from the date on which the changes take effect. It is the duty of all Users to read this Privacy Policy each time they visit the site, refraining from using the Platform if they do not agree with it"
The User may be asked for specific or additional authorizations for the processing of his personal data that may be required for the use of the Platform's functionalities, such as signing or subscribing to eDocuments, etc.
In everything not regulated by this Privacy Policy applies the terms and conditions of the LegalSign Platform"
TOC S.A., domiciled in Chile, recognizes as applicable legislation the Chilean law, in particular Law No. 19.628 on the protection of privacy (Personal Data Act) and its subsequent amendments"
TOC S.A.
RUT 76.085.903-6
Noviembre 2020
RUT 76.085.903-6
Noviembre 2020
Políticas de Privacidad del Tratamiento de Datos Personales
En cumplimiento de lo dispuesto por la Ley No. 29733, Ley de Protección de Datos Personales y su reglamento aprobado por Decreto Supremo Nº 003-2013-JUS, TOC PERÚ SAC desea poner en conocimiento de sus usuarios, los siguientes aspectos relacionados con sus datos personales:
1. IDENTIDAD Y DOMICILIO DEL TITULAR DEL BANCO DE DATOS PERSONALES O ENCARGADO DEL TRATAMIENTO:
El titular del presente banco de datos en el que se almacenarán los datos personales facilitados en la presente solicitud es TOC PERÚ SAC con número de R.U.C. 2054736712 y domicilio en Costa Sur 400, Int 102, Chorrillos, Lima.
La existencia de este banco de datos personales ha sido declarada a la Autoridad Nacional de Protección de Datos Personales.
Se informa al usuario que, cualquier tratamiento de datos personales, se ajusta a lo establecido por la legislación vigente en el Perú en la materia (Ley No. 29733 y su reglamento).
2. FINALIDAD:
TOC PERÚ SAC tratará los datos con la finalidad de gestionar el Contrato de Servicios para la Emisión de un Certificado Digital para Persona Jurídica para la utilización a través de Agente Automatizado y para validar la identidad de los representantes legales de la persona Jurídica a efectos de proteger a las partes en el contrato y/o solicitud. Sus datos personales sólo serán utilizados con propósitos limitados, tal como los expuestos precedentemente.
3. TRANSFERENCIAS Y DESTINATARIOS:
Los datos personales se transferirán a nivel nacional a TOC PERU S.A.C. con Nº de R.U.C. 20547367112 y domicilio en Costa Sur 400, Int 102, Chorrillos, Lima, Perú, con la finalidad de que la misma empresa se encargue del tratamiento de datos personales y servicios de validación de identidad vinculados al contrato.
Los datos personales se transferirán a nivel internacional a TOC S.A. en Av. Santa María 2670, 7520424, Santiago, Chile, con la finalidad de que la misma empresa se encargue del tratamiento de datos personales y servicios de validación vinculados al contrato.
TOC PERU S.A.C. y TOC S.A. contratan los servicios en la nube (computación en la nube) a través de AWS AMAZON WEB SERVICES INC. residen físicamente en Estados Unidos de América, con domicilio en 410 Terry Av. North, Seattle, WA 98109-5210.
4. PLAZO DURANTE EL CUAL SE CONSERVARÁN LOS DATOS PERSONALES:
Los datos personales proporcionados se conservarán por un plazo de 10 años a partir de su firma, mientras se mantenga la relación contractual, siempre que no se solicite su cancelación por el titular de los datos.
5. EJERCICIO DE LOS DERECHOS DE INFORMACIÓN, ACCESO, RECTIFICACIÓN, CANCELACIÓN Y OPOSICIÓN DE LOS DATOS:
Como titular de sus datos personales el usuario tiene el derecho de acceder a sus datos en posesión de TOC PERÚ SAC; conocer las características de su tratamiento, rectificarlos en caso de ser inexactos o incompletos; solicitar sean suprimidos o cancelados al considerarlos innecesarios o incompletos para las finalidades previamente expuestas o bien oponerse a su tratamiento para fines específicos.
El usuario podrá dirigir su solicitud de ejercicio de los derechos a la siguiente dirección: Costa Sur 400, Int 102, Chorrillos, Lima, o a la siguiente dirección de correo electrónico: contacto@toc.pe
A fin de ejercer los derechos antes mencionados, el usuario deberá presentar en el domicilio especificado previamente, la solicitud respectiva en los términos que establece el Reglamento de la Ley No. 29733 (incluyendo: nombre del titular del dato personal y domicilio u otro medio para recibir respuesta; documentos que acrediten su identidad o la representación legal; descripción clara y precisa de los datos respecto de los que busca ejercer sus derechos y otros elementos o documentos que faciliten la localización de los datos).
De considerar el usuario que no ha sido atendido en el ejercicio de sus derechos puede presentar una reclamación ante la Autoridad Nacional de Protección de Datos Personales, dirigiéndose a la Mesa de Partes del Ministerio de Justicia y Derechos Humanos: Calle Scipión Llona 350, Miraflores, Lima, Perú.
TOC PERÚ SAC será responsable del banco de datos personales y de los datos personales contenidos en éste. Con el objeto de evitar la pérdida, mal uso, alteración, acceso no autorizado y robo de los datos o información confidencial facilitados por los usuarios y/o los clientes, TOC PERÚ SAC ha adoptado los niveles de seguridad y de protección de datos personales legalmente requeridos, y ha instalado todos los medios y medidas técnicas a su alcance.
"LegalSign" Privacy Polic
For TOC the protection and privacy of our users' personal data is of vital importance. For this reason we have elaborated the present policy of privacy which will govern the handling and management of the personal information that is collected as a result of our activities, assuring confidentiality and security in the handling of the information"
This Privacy Policy (hereinafter "the Policy") is intended to describe the processing of your data as a result of the use of our LegalSign Platform. By using it, the User accepts this Privacy Policy and authorizes TOC to treat his personal data in the manner described, which will be governed by this Policy and the Terms and Conditions of LegalSign"
TOC will collect and process those personal data that are voluntarily submitted by the User, which will be used or processed only for the purposes expressly stated. The means by which the personal data and information mentioned above are collected and the specific purpose of the processing of such personal data by the Company are detailed in the following sections. The User's personal data collected or gathered through the Platform, as indicated below, will be incorporated into our database"
Within the data susceptible to be treated, are the information associated to the device through which the site is used, and that collected through the use of cookies, or other analytical tools
Likewise, we may treat the information that the User voluntarily delivers through the use of the Platform and our communication channels. Among these data are, by way of example and without being exclusive:
a) Validation Data. We collect User data such as name, RUT, date of birth, gender, fingerprint pattern, other data that may be obtained from or contained in your identity card, address, cell phone number and email as well as other data and information that you provide in response to questionnaires and inquiries regarding personal data or information and, in general, in connection with the LegalSign Service,"
b) Information from Electronic Documents ("eDocuments") subscribed by the User with Digital Identity: We collect data related to the eDocuments that the User subscribes to on the Websites and, in general, any company or entity where the Company's identity verification services are used, hereinafter "Transactions". This information will allow the Company to inform or give the User access to the eDocuments that the User subscribes to using the LegalSign Service provided by the Company"
The personal data provided by the User will be used for the purpose of verifying his/her identity, to carry out risk analyses in accordance with the applicable law and for the operation and improvement of the Platform"
TOC may process your data in order to provide you with information about our projects, improve our services and platforms, customize your experience in using our Platform, deliver information about new initiatives, services, offers and benefit programs, manage your inquiries and information requests, or simply for statistical purposes
TOC may share such information with its related companies, which may only be used on the terms and/or for the purposes set forth herein
TOC will not share information obtained through the use of the Platform with third parties, except when authorized or consented to by You, or when required by a competent judicial, administrative or governmental authority, when in TOC's judgment it is necessary to enforce the T&C and other terms of the Platform, or to safeguard the integrity of other Users or the Platform
The Company does not intend to collect or compile information related to minors and it will be the responsibility of the parents, guardians or representatives, the authorization that minors under their care, provide to the Company
The User may exercise, where appropriate, the rights recognized by the legislation in force, namely the right of access, rectification, cancellation and opposition with respect to their personal data. To exercise these rights, we have enabled the e-mail box soportedev@toc.cl.
If the User wishes us to delete his/her personal data that have been provided through the use of the Platform, he/she must request it through the Platform. The User is made aware that some or all of the data provided may be required for the Platform to function correctly, so that the elimination of such data may result, among other things, in the impossibility of using the Platform or in its malfunctioning"
We are concerned about safeguarding the confidentiality of your personal data. To that end, we have physical, electronic, and managerial or procedural safeguards in place to protect the information we process and store. While we strive to protect the information, as stated above, it should be noted that no security system can prevent all potential security breaches and therefore can guarantee its invulnerability, TOC is not responsible for any consequences arising from the improper entry of third parties to the database and / or any technical failure in the operation and / or conservation of data in the system of the Platform
The Platform and its contents may contain hyperlinks or links to third party websites, so we are not responsible for the information contained in them, their privacy policies, terms and conditions or malware that may infect your devices as a result of browsing in these sites
We are concerned about safeguarding the confidentiality of your personal data. To that end, we have physical, electronic, and managerial or procedural safeguards in place to protect the information we process and store. While we strive to protect the information, as stated above, it should be noted that no security system can prevent all potential security breaches and therefore can guarantee its invulnerability, TOC is not responsible for any consequences arising from the improper entry of third parties to the database and / or any technical failure in the operation and / or conservation of data in the system of the Platform
With respect to any other information, which is not in the nature of personal data, it will be considered as non-confidential, and TOC may use, publish, reproduce, disclose, publicly communicate and transmit the non-confidential information or use such information to communicate directly with the Users
The Company reserves the right to update or modify this Privacy Policy when it deems appropriate or in order to adapt it to new regulations issued for such purposes. In this sense, the Company will communicate in writing to the Users through the Platform the changes made, in advance of their implementation. If the User does not expressly accept these changes in writing, he/she will not be able to access the Platform from the date on which the changes take effect. It is the duty of all Users to read this Privacy Policy each time they visit the site, refraining from using the Platform if they do not agree with it"
The User may be asked for specific or additional authorizations for the processing of his personal data that may be required for the use of the Platform's functionalities, such as signing or subscribing to eDocuments, etc.
In everything not regulated by this Privacy Policy applies the terms and conditions of the LegalSign Platform"
TOC Perú
RUC 2054736712
Noviembre 2020
RUC 2054736712
Noviembre 2020
Support Types.
a) Email Channel: soportedev@toc.cl
Available hours: Monday to Sunday from 00:00 to 23:59 hours
● Emails are managed from Monday to Friday.
● If an email is received after 3pm and requires on-site assistance, the visit will be scheduled for the next business day.
● Emails received on Saturday, Sunday or holidays will be answered first thing the following business day.
b) Portal (toc.cl): http://helpdesk.7oc.cl/osticket/index.php
Available hours: Monday to Sunday from 00:00 to 23:59 hours
● If a ticket is received after 3:00 pm and requires on-site assistance, the visit will be scheduled for the next business day
Tickets generated during Saturdays, Sundays or holidays will be attended early the next working day.